Contact Jade Sutor; At Smart Heating Solutions, we’re a one-stop-shop for heating and boiler services – experts in all areas of Gas and Renewable heating for both commercial and domestic properties.

We’ve been trading since June 2014 and started as a husband and wife team and have grown by taking on Engineers and Apprentices.

OUR SERVICES

We offer a range of other heating and boiler related services, including;

• Heating system repairs and installation
• Power flushing
• Air source heat pump installation, service and repair
• Solar thermal installation, service and repair
• Underfloor heating installation and repair
• Installation of new shower suites
• Warm air heating systems
• Commercial Heating (Gas/Boiler) Repair/Maintenance
• Hidden Leak Detection (Gas/Water/Heating)
• Underfloor Heating Repair/Maintenance
• Landlord Gas Safety Certification

• We cover domestic and commercial properties as a lot of companies in Ipswich don’t tend to cover commercial gas as well as Oil and LPG.
• We offer service plans

WHEN ARE WE AVAILABLE?

Our available hours are 08:30 to 18:00 Monday to Friday however we offer a 24hr callout service.

FOR PEACE OF MIND

• We are Gas Safe registered
• OFTEC registered
• Our accreditation also covers Vaillant and Baxi installation
• Check-a-trade member
• We have industry specific insurance

WHAT ARE YOUR CHARGES?

• We charge £60 + VAT per hour
• We offer a free quotes for boiler swaps / whole new heating system.

For more info view www.smartheatingsolutions.co.uk/service-plans

*** If you mention you found us via the Suffolk Business Directory we would offer a discounted gas boiler service of £50 + VAT (usually we charge £60 + VAT) ***

Address & Contact

Our Address

13 Penshurst, Ipswich, Suffolk, IP3 8QZ

GPS

52.056996511432, 1.1485414108209

Telephone

Reviews

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Mr Mann 7th July 2021 7:29 pm
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Fantastic service start to finish

Simon 4th July 2021 10:08 pm
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Ali arrived on time, was very professional and personable.
He carried out the gas safety checks required & also gave further (no obligation) advice on the LPG boiler in our home.
Excellent experience for me & will be using again as required.

Jem 23rd June 2021 3:50 pm
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Annual email reminder received, booked via email, engineer attended at agreed appointment date and time. Will continue to use this company.

Mr Mclaughlin 11th June 2021 4:02 pm
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Booked via the website which was really easy to do. Jade confirmed the appointment and the Engineer arrived when expected. Overall a swift service and will be using again.

Ms Moore 10th June 2021 2:35 pm
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I called on the Bank Holiday Monday as my tenant advised she had no heating and hot water. An Engineer was able to attend within the hour and diagnose the fault. A quote was received shortly after and the work promptly booked in with my tenant. Always super easy to deal with Ali & Jade and will always recommend them.

Charles 1st June 2021 4:01 pm
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Really pleased with the work carried out. When I first asked for a quote, they were very helpful and explained the options available to me and clearly described what would take place. When they arrived to install the new boiler, they were polite and professional, and took measures to protect things like the carpet and keep things clean. I highly recommend them and I will certainly be using Smart Heating Solutions for any other heating work.

Nick 1st June 2021 3:58 pm
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Our controller blew at around 10pm on Wednesday night. I emailed Smart Heating Solutions, who responded by email the following morning and later that morning, Ali the owner attended our home and resolved the issue. I cannot recommend this company highly enough.

Jill 4th June 2020 9:43 am
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Ali came out so he could provide me with a quote for a replacement boiler. He gave me lots of options and advice. Booked in and the work has been carried out to the highest of standards.

Tina 7th September 2019 1:14 pm
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I was in a desperate situation with oil leaking from the boiler. It was a Friday and no one could help me. When I phoned Smart Solutions I was treated with courtesy and understanding, and whilst Mr Suter wasn’t available immediately he came out later on in the day. He rang beforehand to get as many details as he could about the problem and he picked up parts en route. Unfortunately another problem developed whilst he was here but he said he would come back the following day to repair it. This was Bank Holiday Saturday – and he kept to his word and returned. I wouldn’t hesitate to recommend.

Mrs Saunders 7th September 2019 9:32 am
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I called and arranged a boiler service for my gas boiler. Engineer called to advise he was on his way which I found very helpful. The Engineer was very tidy and carried out the service. I was emailed the certificate shortly after he left. I was very impressed with the service and will definitely be using again.