Hello and welcome to Nayland Care where we really do make a difference.

Please visit our website for more information.

We don’t have the power to turn back time or change a person’s health, but as a person-centred domiciliary care agency spanning Essex and Suffolk, there’s a lot we can do.

Our domiciliary carers can enrich your life and help make living at home enjoyable and fulfilling.

At Nayland Care there is no standard care service; having time for care means that everything we do is driven by the care you want to receive, rather than what our carers think you need.

Quite simply our vision is to provide all our clients with excellent care by applying the following care standards;

• Always having time for care
• Treating people as unique individuals
• Making sure that care plans are always person centred
• Encouraging people to have choice and control over their care and support
• Respecting privacy and dignity at all times
• Listening to what people have to say and responding to their needs

We have many Home Care services on offer – click on one of the options below to explore further;

• Personal Care – we recognise that personal care is just that, it’s personal
• Healthcare at Home – our home carers are fully trained to provide medication support
• Companionship Care – that’s why our companion care service is so warmly received
• Palliative Care – our palliative care service is delivered with kindness and compassion
• Domestic Home Help – makes lighter work of keeping on top of everyday household tasks
• Dementia Care – supports a person living with dementia to live well whilst taking the pressure off family

Our standards

As a registered care agency, Nayland Care is expected by the Care Quality Commission (CQC) to meet certain standards. We use these standards as a baseline for the quality of service we offer but delivering a high quality of domiciliary care goes further than this. We also hold KLoE (Key Lines of Enquiry: Safe, Effective, Caring, Well-Led and Responsive) audits every 2 months, with a final full KLoE review taking place in the last 2 months of the year.

We are available 09:00 to 17:00 Monday to Saturday.

Address & Contact

Our Address

1A Manor Lane, Stutton, Ipswich, Suffolk, IP9 2TD

Telephone

Reviews

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S ROCH 16th August 2020 4:50 pm
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Nayland Care have been looking after my great aunt (as well as my great uncle until he passed away) for a few years now.

I cannot praise the carers enough. They genuinely care about her and have taken the time to get to know her and her personal needs. Nothing is too much trouble for them. The fact that the same small group of carers look after her makes it very personal and ensured that she was comfortable from the start as she always knows who will be with her.

Karen is outstanding she keeps in touch to let us know how everything is and always has her clients interests at heart.

Karen L 16th July 2020 11:50 am
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I have worked for Nayland Care for 12 very happy years as they reward loyal, honest and hard working staff and are always there to support and encourage.

In particular I would like to thank them for keeping me and my lovely clients safe during this very challenging Pandemic.

Their infection control training and policies have given me the confidence and peace of mind to continue working safely through this Covid 19 crisis.

Thank you to all the lovely office staff who are always at the end of the phone if you need a friendly ear or advice.

Pat H 16th May 2020 3:02 pm
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Nayland Care have recently been caring for my mum, who is extremely pleased with the care that she receives. I also feel she is in good hands and they do that little bit extra, which puts my mind at rest.

Very Happy.

Maureen S 16th February 2018 5:01 pm
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found they very kind and helpfull