The Falcon Group was established in 1984 in Ipswich, Suffolk by enterprising local glazier, Eamon Sheppard.

If you wish to contact us please email or call us.

Originally specialists in manufacturing high quality double-glazed sealed units to builders and self-build properties, Falcon Ipswich spread its wings just three years later, to serve Suffolk and north Essex with the installation of first class and competitively priced Windows and Doors.

Falcon Windows Ltd has now developed into a group of businesses which professionally service the home improvement market. These provide;

With more than 35 years’ experience in the double glazing and home improvement business, Falcon’s highly motivated family team has developed itself an enviable reputation for the highest of installation standards in the Ipswich, Colchester, Suffolk and north Essex areas.

Offering a 10-year product warranty, it seeks to keep its business fairly local – within a 15 mile radius of its Ipswich HQ – to ensure the highest and most cost-effective level of after-sales care, but its impressive reputation means that it is periodically servicing enquiries further afield.

As well as the above we also offer;

Falcon Ipswich continues to have an impressive track record of quality installations and a wide range of customer testimonials and Eamon Sheppard is still the ever energetic and enterprising Managing Director of Falcon Windows to this day.

NOTE that we do offer a fitting service for windows and doors – contact us today to discuss this further.

*** If you mention that you found us via the Suffolk Business Directory we’ll give you a 5% discount ***

Opening Hours

Monday

08:00 and 16:30

Tuesday

08:00 and 16:30

Wednesday

08:00 and 16:30

Thursday

08:00 and 16:30

Friday

08:00 and 16:30

Saturday

Saturday by appointment only

Sunday

CLOSED

Reviews

Leave a Review

Work carried out
Value for money
Tidiness of job
Punctuality
Overall score
Publishing ...
Your rating has been successfully sent
Please fill out all fields
Captcha check failed
Jackie 20th February 2022 10:56 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

We had french doors and a new bathroom, this company are fantastic!
From the initial meeting to discuss our needs, through to the fitting the company were faultless.
Friendly, efficient and quality all fantastic.
I throughly reccomend Falcon Windows and will most certainly use again.

Jenny R 12th May 2021 8:51 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Recently had a front Porch built by Falcon Windows Ltd.

I cannot thank the fitters enough for the work carried out which was carried out efficiently and in a timely manner.

From the start of getting a quote to the regular updates from Amy (office staff )on the date to commence the work which was carried out in a very professional and friendly manner.

I most definitely would recommend Falcon Windows Ltd to friends and family and hope to use again in the future.

Caroline A 22nd February 2021 4:40 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

After doing a small amount of research I decided to ask Falcon Windows for a quote to replace two sets of bay windows.

From the first point of contact to the completion yesterday the service has been fantastic. The administration team has guided me through the processes and provided me with a great deal of information regarding the composition of the windows. They also answered any query that I had. The measuring up and design team took into account all the detail that I requested and advised me wherever necessary.

The installation team has undertaken the work with a great deal of care to ensure that the end product is to my satisfaction. Their attention to detail is second to none. The process as a whole has been dealt with very professionally.

As you can tell I am really pleased with my news windows and I would highly recommend Falcon Windows.

Well done “Team Falcon”!

Russ G 21st January 2021 9:06 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Just had windows and a door fitted by Falcon. Second time I have used this company and always pleased with the service, quality and price. Friendly owner Eamon provides great advice and a genuinely nice chap. Keep up the great service! Thanks.

Peter P 10th December 2020 3:26 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Excellent service from Falcon Windows after reporting a leaking conservatory roof. Had an inspection and quote within two days and job fully completed within the week.

Very highly recommended. Efficient and clean work.

Glenn B 24th November 2020 9:15 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

I would definitely recommend Falcon Windows, they are very well organised and friendly. The quality of their product is excellent and the fitters were very polite and friendly and worked great together and cleaned up behind themselves. I have used Falcon in the past, present and probably the future.

Roy G 21st November 2020 1:50 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Extremely pleased with the quality and finish of our windows. We had 2 double bays and a bedroom window replaced. Amy in the office was so helpful and pleasant she is a credit to the company.

The surveyor John was very professional and the window fitters were also very professional and great blokes who we had total confidence in. Probably the best window company in this area in my opinion.

They are really busy for a reason great companies are always in demand. I would recommend Falcon windows to anyone.

Tomer Y 14th October 2020 9:09 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Great Company and great customer care!

They are your best reliable option for a window installer in the area!

Andrew C 4th September 2020 1:55 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

We’ve used Falcon windows to install both windows and a set of French doors in the past. Both times they were quick, efficient and the end the result was excellent.

The need for a service call has been rare, but when required, they have been quick to respond and fixed the issue first time.

We would happily use them again.

Derek R 12th August 2020 1:51 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Excellent, prompt and professional service by Eamon to replace broken patio door glass.

Will certainly use Falcon Windows again.

Peter D 12th August 2020 1:18 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

The person who done maintenance on our windows was kind, efficient and overall great at their job, would highly recommend.

Ed W 12th August 2020 11:50 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Called Eamon to come and look at my back door as the locking mechanism wasn’t working, he came the next day and fixed it, whilst also fixing my front door which wasn’t opening properly.

I wouldn’t hesitate to use Eamon at Falcon again, can’t recommend highly!

John B 1st August 2020 4:50 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

We have recently had 3 front windows replaced by Falcon and are very impressed with both the quality of installation and of the windows themselves.

We have had acoustic glass installed as recommended by them, which has significantly reduced road noise.

Great service from start to finish and competitive prices – thoroughly recommended.

Martin B 1st August 2020 11:52 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Eamon has been extremely helpful with our replacement windows and doors, making adjustments to a door 4 or 5 years after it was installed.

Very helpful throughout – would not hesitate to recommend.

Akhila V 15th July 2020 2:25 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Eamon from Falcon windows came around to fix our front arch doors .

The response was prompt and He was very professional and extremely thorough.

I would recommend Falcon windows Services any day

John B 11th July 2020 9:11 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

I had a new door and surround fitted as per the picture.

I am really pleased with the whole experience from start to finish.

I asked for a smaller knocker which they ordered and fitted with no problems.

I highly recommend this firm and would definitely use them again.

Erin C 11th June 2020 11:28 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

An efficient and high quality service was provided.

Many thanks again, Eamon

Adam L 5th June 2020 6:44 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Eamon is professional, friendly and prices extremely competitive.

You’ve transformed our windows entirely. We are so happy with them and couldn’t recommend Falcon Windows Ltd any more!

Thanks again.

Claire M 3rd March 2020 9:30 am
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Great service. Had our old aluminium patio doors replaced. Has made such a difference to our kitchen.

The process from start to finish was excellent and great value. No sales pressure either or sales blurb.

Just good old fashioned friendly service.

M C 1st March 2020 12:50 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

I have now had couple of jobs done by Falcon Windows and can’t fault them at all.

Mr Sheppard is highly knowledgeable and very helpful.

I wouldn’t hesitate to recommend this company to my friends and family and will definitely use them again in the future.

Gareth B 12th February 2020 3:02 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

We had our shop door glass broke, Eamon was recommended from a post we put out on social media. Eamon popped out, measured up and return a few hours later.

Being a not for profit community interest company every penny counts to us si it was an expense we could without. After asking for a quote Eamon supplied and installed this glass free of charge 🙂

Its the kindness of local businesses and communities that help us do more for those that need our help.

Mark D 2nd February 2020 9:06 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Very good after sales service. The dormer window cladding which Falcon installed over five years ago developed a small leak.

They quickly sent in a team, identified the problem and carried out a thorough repair – all covered by their ten year guarantee. Friendly, polite and professional staff.

Would use this company again.

Steve L 3rd January 2020 11:00 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Very pleased with the replacement of both windows and door. Made good after the work and left without any mess.

The guys also made some sound suggestions and recommendations of what would work and be pleasing to the eye.

I would use Falcon again when we replace our lean-to with a warm conservatory when the time comes.

Sue 13th October 2019 1:54 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

All windows and doors replaced. Great company and service.

Sonia Denny 24th April 2019 10:07 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

We moved to Suffolk a year ago and bought a house with a large conservatory. Sadly there were a lot of problems as it had been installed on the cheap and needed some TLC. We found Falcon Windows online and they came to fix the leaks, the dropped doors, broken windows and a host of other jobs. We also got them to install a new front door as that too was in poor condition. Their service is brilliant and all the workmen were polite, tidy and hardworking. Very good customer service, prompt quotes and online help, and the work was fairly priced too. Would definitely recommend.

Gareth Thomas 24th April 2019 9:45 pm
Work carried out
Value for money
Tidiness of job
Punctuality
Overall score

Excellent company, helpful skilled workers. They installed two doors and three windows. They cleared all the old material away and left a tidy site. Our new front door has brought positive comments from neighbours and friends. Thank you Falcon.