Looking for a locksmith in Bury St Edmunds – look no further!

Welcome to DSB Locksmith.

Being a local Suffolk locksmith we specialise in all locksmith services; locked out and need access to your home or business or just a key cutting…we can help.

Being on hand no matter what time of day it is – just get in touch with our experts now so we can save you from that stress free moment – let us handle things!

SERVICES WE PROVIDE

  • 24/7 emergency gain entry should you have lost keys, we offer 24/7 emergency gain entry to commercial and residential properties as well as boat and plane locksmith service
  • lock upgrades we offer lock upgrades to conform to British Standard: BS3621, BS8621 and BS10621 Insurance approved which can lower your insurance premiums
  • lock changes when moving into a new property so you can be sure only you have keys to your property so if you’ve just taken ownership of a new property and unsure who has keys, we can attend and change locks for you. Or landlords wanting new locks after tenants have vacated as well as Safe access.
  • security advice we offer security help, from what locks will suit your doors and windows, to extra security additions that can be added to increase safety and security
  • wireless alarm systems we have a range of alarms available to install, from wireless alarms to full CCTV security systems
  • boarding up services we offer boarding up services to both commercial and residential customers; if you have a property that requires securing, either after being broken into or if tenants have vacated, we can offer securing services. We can secure most doors and windows using ply boards and batons so not to damage the frame work
  • any vulnerabilities at your property and wireless alarm systems

Should the worst happen and you need to secure your property or business after a break in, we can help by providing a boarding up service and security film.

Your security is our priority

*** Mention you found me via the Suffolk Business Directory you’ll be given a discount ***

Opening Hours

Monday

24 hours

Tuesday

24 hours

Wednesday

24 hours

Thursday

24 hours

Friday

24 hours

Saturday

24 hours

Sunday

24 hours

We are available 24 hours a day, 7 days a week

Our Useful Features & Services

We accept Credit Card

We accept PayPal

We accept cash

Reviews

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Alex & Michelle 31st May 2024 3:11 pm
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Such a nice guy.
Had an issue with my safe where its basically died on me. David was out the next day first thing. He got it open super quick, tried to fix it but ultimately its gone to safe heaven.
Gave some really clear professional advice (basically to buy a new one!!) and was very reasonably priced.
Thanks David – wouldn’t hesitate to use him in the future!
10/10

Mistah B 19th April 2024 12:00 pm
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Excellent service. Very polite and professional. My personal experience meant I was out of trouble from phone call to job complete in little over an hour (if that). I highly recommend. Fairly priced, too. Thank you! Top of the class – A*

Tom G 18th April 2024 12:05 pm
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Fast, pleasant, efficient, great value; highly recommend.

Julie M 18th January 2024 10:38 am
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First class service when my front door wouldn’t lock this morning. Fitted me in between other calls and he was able to replace broken part and restore door straight away. I was so grateful. Very kind and reassuring. Highly recommended.

WFL 16th November 2023 6:28 am
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I was locked ony house due to lock fault
I called out David of DBS
A gentleman and a true professional. I would have no hesitation in recommending DBS for any and all jobs. Thank you David

JohnMc 8th November 2023 6:17 pm
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I’ve rung DSB twice to help me out. Always there within the hour. David didn’t charge me extra even though it was a Sunday the first time. I had left my keys in the flat. He was so calm and professional. The second time, my friend’s back door wouldn’t open to his enclosed garden. David fixed it in half an hour. Very reasonably priced for the service provided. 10/10 Thank you, David.

Jennie ryder 10th June 2023 1:45 pm
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Cannot recommend enough!

Reliability 10/10
Super speedy call out time. Arrived within half an hour of initial call, (which out of hours on a Friday evening is amazing in itself) with a curtesy message to let me know he was on his way.

Phone manner- 10/10
Whilst making the initial phone call I had absolutely no idea what I was talking about and David was so patient and helpful throughout my panic. Gave me a quote over the phone after asking a few questions.

Customer service in person 11/10.
Friendly, polite, (mutual adoration of dogs always wins points)

Very reasonably priced in my opinion, especially for an emergency out of hours call out.

Hopefully I won’t need to… but would
Definitely use this company again. 🙂

David (DR Adept) 3rd January 2023 10:45 am
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When we needed him most Dave showed up and delivered, very enjoyable experience and learnt much about the art of locksmithing, our front door had given up and locked us out of our house on the coldest day of the year, and we had left all our other keys inside as we were only popping out for a few minutes… those few minutes turned into a few hours when we tried to get back in without any success.

After several calls and checking with our neighbours if they knew a good locksmith we found DSB locksmiths on the Suffolk business directory, Dave was with us within half an hour and had us inside within the next half an hour.

After fixing new bits in the door we felt happy and learnt we should never leave the house without the other keys in case it happened again.

The cost was not bad either, especially for the speed and entertainment value.

Although I hope never to use his services again, but will do if necessary, we would highly recommend Dave and his business, thank you so much for being there in our hour of need.

Cassie 13th April 2022 10:59 pm
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My review is to commend the level of professionalism and kindness I received this past Sunday. Sadly I was unable to be serviced by DSB Locksmith as I had driven nearly an hour away from home due to an emergency. After a quick Google search for 24 hr locksmiths in the area, the 4 that I called either didn’t answer or was unavailable to help. I was moments away from a breakdown when I called DSB. I was met with kindness and compassion. The gentleman I spoke with gave me a number to another locksmith he was certain would get to me quickly. I can’t speak to their job performance but what I can say is that I have no doubts that they would treat every client with a high level of professionalism and respect. I will keep DSB in mind should I ever find myself in a similar situation.

Sally M 13th February 2022 3:26 pm
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I don’t think I’ve met another businessman that I would recommend any higher. Quick, cheerful, friendly, knowledgable. David went over and above the call of duty in a sensitive and truly professional manner. Thank you sincerely for really saving the day!!

Stefania T 21st November 2020 3:28 pm
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Absolutely pleased with the service. David was so professional, friendly and knowledgeable. He responded promptly to our call and fixed our issue very quickly. We would highly recommend.

JB Transport Services 21st January 2020 10:25 pm
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We were locked out of our property and David got us back in and replaced the lock with a new one in on time at all!

Would highly recommend and will use next time.

Excellent service!!! 5*

Stephanie R 15th January 2020 3:21 pm
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Absolutely the most friendly experience I’ve had! Genuinely impressed with his response time and amazing attitude. Would highly recommend

Jen B 24th October 2019 11:43 am
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Absolutely smashing service from a lovely friendly guy. Visited the property to size up the locks, ordered exactly what we requested and fitted them brilliantly.

Would absolutely highly recommend David every single time.

Jamie H 23rd October 2019 2:57 pm
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Brilliant reliable service from David. After being let down by other locksmiths somebody recommended me to DSB locksmiths and right from the outset he came across very friendly and knowledgeable and was very keen to do the very best for me. I will definitely not hesitate to recommend him in the future. First class!

Helen W 2nd October 2019 4:05 pm
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Great service. David is a really decent guy who absolutely does his best for you.

Highly recommended

Anna 23rd September 2019 1:55 pm
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Totally brilliant company would definitely recommend!!!

Simon Coates 3rd June 2019 9:39 pm
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Key snapped in upvc door look. Fast, efficient and friendly service. David came out and changed the lock within 24 hours. 10 minutes in and out – brilliant! Took card payment too. Highly recommended.

Graham O 15th April 2019 7:24 pm
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Just wanted to say thanks for your help this morning, which is much appreciated.

Jane and Brian 19th March 2019 10:24 pm
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Thank you very much for your assistance and comprehensive instructions

Michael C 10th March 2019 12:54 pm
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I called David at DSB Locksmith when I was having some problems with a front door. David was excellent and went above and beyond to sort the issue for me. Polite, knowledgeable, conscientious and a nice guy.

I would highly recommend this service to anyone who requires a reliable and trustworthy professional.

Caroline 7th March 2019 8:10 pm
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I cannot believe a week has gone by since you did a really fantastic job for me. Thank you so much David. I have told so many people of your fabulous service.

Adie 3rd March 2019 5:07 pm
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My neighbour had locked themselves out and had been left waiting a ridiculous amount of hours by their housing assosiation to gain entry, one call to David and he was out and gained entry into the property within minutes!, absolutely amazing service I couldn’t have been more thankful, I would most definitely recommended, thank you so much

David S 14th January 2019 11:23 am
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Since you visited last week the door is fine. I am impressed with your work and how you have responded by text. I think I will hold off now having the handle replaced as we are contemplating a shower room in that area and it may mean a new front door. Many thanks again.

Taren G 12th October 2018 4:29 pm
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David was amazing during the work, very quick and efficient. He was also brilliant with customers, had them laughing with a professional manner at all times.

You don’t meet people with such good customer service these days, so thank you David

Caroline W 26th August 2018 10:22 am
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Made a very stressful situation much better by arriving within minutes and being incredibly efficient and professional.

Tiffany 14th May 2018 6:33 pm
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Door key was getting stuck and hard to remove. Called a couple of companies and they were extortionately prices. I phoned David at DSB and he could do the same day for a very reasonable price. Kept in contact with me with ETA so I wasn’t waiting around for him to arrive. On arrival was very friendly and soon sorted the problem by replacing the cylinder. He also provided me an invoice and receipt of money paid electronically before he left.

I will certainly recommend the services of this company and have already passed his number to all my family members incase they are ever in need of these services.

Excellent services.

Anjeleka W 26th March 2018 11:24 am
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Omg!! In a world that advertises 24 hr service even on a Sunday when NOTHING is open, these guys deliver. My locksmith came from another job he had in Norwich and said he would show up in an hour and thirty minutes.

Unlike other locksmiths that nay pop up hours later. He came within an hour and like magic he got my door open. I am extremely grateful and I couldn’t ask for better service.

Thank you sooooooo much

SS 21st February 2018 1:29 pm
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Absolutely brilliant…. from answering the phone to fitting my broken lock I cannot speak highly enough of this company and David was very well mannered too.
5 stars. Lou Pezaro.